What are 2021 customer service trends you should follow“You’ll never have a product or price advantage again. They can be too easily duplicated. But a strong customer service culture cannot be…Jun 30, 2021Jun 30, 2021
Honing a company’s culture — a top priority in 2021What is a company’s culture?Jun 11, 2021Jun 11, 2021
Hybrid WFH Model — New reality or just a phase?Covid-19 pandemic left many employees and companies under question — what after? With significant changes in the economy and new ways of…May 7, 20211May 7, 20211
Why is Serbia a great place to outsource? Part IIOne of my favorite topics to discuss lately is outsourcing, why, how, and what to outsource, and definitely where. As a person working in…Apr 26, 2021Apr 26, 2021
Remote work — available from anywhereWhen we look back, remote work had become famous a couple of years ago. However, 2020 and the global crises showed us all the actual…Apr 18, 2021Apr 18, 2021
Why is Serbia a great place to outsource? | Part IOutsourcing is becoming one of the most popular ways of doing business. From IT, Digital marketing, HR, sales, content writing, and many…Apr 11, 2021Apr 11, 2021
